Frequently Asked Questions
Everything you need to know about your next favorite pair of shoes.
What makes Anothersole shoes different from regular flats?
Our shoes are designed with a unique focus on ergonomics and high-quality materials. We use premium leathers and a proprietary sports-grade ergonomic footbed that provides superior arch support and cushioning, ensuring all-day comfort without sacrificing style.
How do I find my perfect fit?
We recommend referring to our Size Guide located on each product page. Our shoes generally fit true to size, but if you are between sizes or have a wider foot, we suggest sizing up for the best experience.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. If your shoes don't fit quite right, you can initiate an exchange or return through our online portal.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
How should I care for my leather shoes?
To keep your Anothersole shoes looking their best, we recommend using a high-quality leather conditioner and avoiding prolonged exposure to direct sunlight or water. For suede styles, a soft brush should be used to remove surface dirt.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options like Atome and ShopBack, depending on your region.